Privacy policy

Who we are

DaiManuel.com is run by MERGE Fitness Inc., a company registered in British Columbia, Canada, at 278 East 1st Avenue, Vancouver, BC, V5T 1A6. Privacy contact: daimanuel@daimanuel.com. MERGE Fitness Inc. decides what is collected and why, and answers for it.

The laws that apply

We follow British Columbia's Personal Information Protection Act and Canada's PIPEDA where applicable. You can ask to see, correct or delete the personal information we hold about you. You can also complain to the Office of the Information and Privacy Commissioner for British Columbia.

What we collect

When you contact us, ask for a speaking quote or apply for coaching: your name, email, phone number if you choose to include it, your organisation and role, event details such as date, location, audience and format, and anything you write in the message boxes. We do not ask for a budget. Coaching applications may include things you choose to tell us about your health, work and stress.

When you request a speaking date: your contact and event details, including the requested date. A tentative hold containing those details is added to Dai's Google Calendar.

When you use the sleep quiz or Find your fit: your answers. Sleep quiz answers stay in the current page's memory in your browser. They are not sent to us or saved, and disappear when you reload or leave the page. Find your fit sends your goals and visitor type through Lovable AI to OpenAI to generate a suggestion. The site does not save those answers or the suggestion unless you choose to send the brief. Nothing reaches Dai unless you choose to send it. Sending the brief saves your original goals, visitor type, suggested service, edited brief, name and email as an enquiry, and emails them to Dai.

When you use the Team Tank Tracker: your team name and membership, check-in date, hours slept, sleep quality, mood and energy score, and whether you completed a ritual. Individual check-ins are private to your account in the tracker. Team members see averages only on days with at least three check-ins.

When you sign in: your email address and login details. Google sign-in shares your account identity, which may include your name and profile image, but not your Google password. Email and password accounts are handled by Lovable Cloud. Profiles can also hold a display name. Private administration tools save enquiry statuses, notes and article edits.

When you browse: page views, device and browser information, approximate location and online identifiers such as cookies, not your name. We use Google Analytics 4 to count visits and see which pages lead to enquiries. Our enquiry events send only the form type, not your name, email or anything you write in a form. Google Analytics can associate visits through its identifiers, so this information is not necessarily anonymous. An ad blocker or the Google Analytics opt-out browser add-on can block this measurement. The site works the same either way.

YouTube players and thumbnails, Google Fonts and hosted photographs also receive basic connection information, such as your IP address and browser details, when loaded. Some YouTube players load with the page and others load when you press play. We use YouTube's privacy-enhanced player domain. Hosting and error reporting may process connection information, error details and the page address to operate and secure the site.

Why we use it

To reply to you, to quote, deliver and invoice speaking, consulting and coaching work, to run our programmes and team tracker, to keep the site secure, and to understand which pages are useful. We do not sell your information or send enquiry content to advertisers. Google Analytics receives browsing information as described above. You will not be added to a marketing list unless you ask to be.

Who processes it

Lovable Cloud: hosts the site, manages email and password accounts, and stores enquiries, profiles, team membership, check-ins and private administration records.

Lovable Auth: connects Google sign-in to your site account.

Lovable AI: sends Find your fit requests to the AI provider and returns the suggestion.

OpenAI: processes your Find your fit goals and visitor type to generate the suggestion and draft brief.

Gmail (Google): sends enquiry details to Dai and sends speaking enquiry and date-request confirmations.

Google Calendar: checks speaking availability and stores requested date holds with the supplied contact and event details.

Google Analytics 4: measures visits and enquiry events.

YouTube (Google): supplies video thumbnails and embedded video players.

Google Fonts: supplies the fonts used on the site.

Lovable: supplies hosted media delivery and error reporting used to operate the site.

Some of these providers store or process information outside Canada, including in the United States, where that country's laws apply.

Email consent (CASL)

There is no newsletter signup on this site, and enquiry forms do not subscribe you to marketing. We only send marketing email with your express consent. Any marketing email we send identifies MERGE Fitness Inc., includes our contact details and a working unsubscribe link, and we process unsubscribes within 10 business days. Replies to your enquiry and messages about work you have booked are service messages, not a marketing subscription.

Security

Encrypted connections, access limited to Dai and the people who need it to do the work, and admin tools behind a login. No system is perfectly secure. If a breach put you at real risk of significant harm, we would tell you and the regulator as the law requires.

How long we keep it

Our retention policy is to delete enquiries and applications that do not turn into work after 24 months. Ask and we will delete sooner. Client records, contracts and invoices: seven years, to meet tax and record-keeping requirements. These periods are managed by us, not an automatic deletion timer on the site, and include copies in email and calendar records.

Sleep quiz answers are not retained beyond the current page. Unsent Find your fit answers and suggestions are not saved in our site records and disappear from the page when you reload or leave. We request that OpenAI does not store the response through its response-storage setting. That setting does not establish a zero-retention guarantee: Lovable AI and OpenAI may retain service or security logs under their own policies. We cannot confirm a retention period for those provider-held logs. If you send a brief, it follows the enquiry retention policy above.

Account profiles, team membership and tracker check-ins remain until you ask us to delete them or close your account. The tracker shows recent trends, but this is not a deletion schedule. Analytics, hosting and provider logs follow the providers' configured retention settings and policies.

Your say over it

Email daimanuel@daimanuel.com to get a copy of what we hold, correct it or delete it. Unless the law says we must keep something, we will. We answer within 30 days, usually much sooner.

Children

This site is for adults. We do not knowingly collect information from anyone under 19, and we delete it if we find we have.